toolbox world wide web


Name of the tool

The intercultural ABCD

Links to the keystones

Aim of tool/ Brief overall description
To understand the value of the ABCD-crown as a communication instrument in how to increase intercultural communication and intercultural classroom education.
For the didactic elaboration of intercultural classroom education the importance of the following two pairs of concepts need to be understood: identity-imago and dialogue-conflict.

Main methods
Discussion: What is the main problem in the multicultural case
Dialogue: What is the contribution of the ABCD crown



Description of the process and the possible stepping stones


Research on the multicultural society
Read the information concerning ‘the ABCD crown, the value of

  • Autobiography, getting to know each other’s narratives
  • Biography, how do we see each other related to our environment
  • Conflicts, how do we deal with conflict in a constructive way
  • Dialogue, how do we enhance our level of dialoguing


In dealing with multicultural aspects in the environment.

  • Step 1:
    Bring in a case about a multicultural dilemma.
    Individual task: What is the core problem and give arguments.
  • Step 2
    Task for small groups: Interact about what is the core problem. Use your own arguments.
  • Step 3:
    Task for small groups: Exchange the possibilities of the ABCD instrument in dealing with multicultural issues.
    Find out what phase of the ABCD crown you were interacting, in dealing with the core problem.
    How can you use the other phases of the ABCD crown in
    dealing with the problems of this case
  • Step 4:
    The whole group Introduce the theory of the U model and of the appreciative inquiry.
  • Step 5:
    The whole group: Exchange in ‘what is the value of the ABCD crown in intercultural education?’
    Use of ‘Appreciative inquiry’ dialogue model



The article of the ABCD crown
The (intercultural) discussion
The (intercultural) dialogue
Appreciative inquiry



Description of the process and the possible stepping stones


Webside Narrative Psychology:

Patrick Howard, the Pedagogy of Place: Reinterpreting Ecological Education through the Language Arts

Utilizing an Ecological Worldview in Design Pedagogy: The Yester morrow Model
Charles Taze Fulford III and Richard Sheridan, Utilizing an Ecological Worldview in Design Pedagogy: The Yester morrow Model

Scharmer C. Otto, 2007, Theory U: Leading from the Future as it Emerges

David L. Cooperrider and Diana Whitney. A Positive Revolution in Change: Appreciative Inquiry
James Gregory Lord, Cleveland, Ohio USA,


Henk Boer
Gerbert Sipman
Bernadet Tijnagel



HAN University, Hogeschool van Arnhem en Nijmegen, Pabo Arnhem